Q1. Can I change my appointment?
A. We understand that you may change your appointment unexpectedly for a number of objective reasons. Please notify the designated staff of the bank to change the appointment. We look forward to receiving timely notifications from you.
Q2. What documents do I need to bring to my appointment?
A. You need to present the original Vietnamese ID card, proof of address (eg household registration book, electricity and water bill) to our staff during the appointment. In addition, for customers who are individuals permanently residing in Vietnam or foreigners, it is necessary to bring a work permit or a temporary residence permit.
Q3. Should I give my deposit to a trusted UOB Vietnam employee?
A. Our trusted staff will never ask you to make a direct deposit to them. Activate your account by transferring funds to your account through the UOB Mighty app, or at a UOB Vietnam branch.