• For Customers already have auto loan account at UOBV, you can easily access to auto loan information right on UOB Mighty. Please refer to the guideline here. 
• For Customers interested in UOB auto loan, please fill in this form and we will call to assist you soon.
• In addition, you can visit any nearest UOBV Branches for assistance.

UOBV is responsible for issuing one (01) original copy of Mortgage Receipt to the customer within no more than 07 working days from the date UOBV receives the certificate of vehicle registration for the case of issuance or from the date of receipt of the request of the mortgagor for the renewal or re-issuance of the Mortgage Receipt. The validity period of the mortgage receipt is max 3-6 months depending on the validity period of the auto insurance policy of the utility vehicle being used for mortgage, the history of loan payment at UOBV and not exceed the loan period.

The expired Mortgage Receipt would be auto-renewed and its validity period continues from the validity period of recent renewal, based on the term of auto insurance policy of the utility vehicle being used for mortgage and Customers maintain good loan payment history at UOBV. The new Mortgage Receipt would be delivered to Customer's registered address. Please ensure you update the latest address with us to avoid mailing missing during delivery.

In the circumstance Customers yet to receive or initiate a Mortgage Receipt issuance request, Customers can contact us for further support. Documents need to be prepared are: 

• Original file of a valid Car Insurance Contract, in which UOBV is the first and only beneficiary of the insurance claims;
• Original file of Confirmation Letter, which specifies that Customers have made payment for the insurance fee;
• Copy of VAT Invoice (if available).

After 3 working days, as long as all of the above conditions are met, the Mortgage Receipt will be delivered to Customer's registered address or handed-over at UOBV Branch as Customers demand.

Please note:

• To receive the Mortgage Receipt at branch, Customers need to bring along these documents: corporate stamp, valid ID/passport, letter of introduction (if available).
• In case of any changes in Customer's information, which is different from the registered information with UOBV, please contact us for further guidance prior visiting branch.

Customers can transfer directly to customer's account at UOBV or deposit cash at UOBV Branches. Please make payment before 4:00 P.M on the due date to avoid overdue.

Additionally, Customers can easily access to loans information right on UOB Mighty. Please refer to the guideline here.

In case the customer has only 1 currrent account and 1 loan account at the Bank, the monthly installments will be automatically deducted from this current account.

In other cases, please refer to the instructions of the monthly debt reminder SMS message (Amount to be paid, Account number to be transferred in).

Customers can prepay a part or full of the Loan. The prepayment request need to be notified to UOBV 14 days before the prepayment date. Please contact us to get support for prepayment request.

Max 3 working days since the date customers made full prepayment, customers will receive the Certificate of Vehicle Registration at UOBV Branches.

To receive the Certificate of Vehicle Registration at branch, Customers need to provide below documents:

• For Individual Customers:
  - If receiver is collateral owner: original ID.
  - If receiver is owner's spouse (not applicable with private collateral): original ID of the receiver and Valid Notarized Mariage Certificate.
  - If receiver is an authorized person: Original ID and Notarized Power of Attorney.
• For Corporate Customers:
  - If receiver is a legal representative: Original ID and corporate's stamp.
  - If receiver is an authorized person: Original ID of receiver and original POA/Corporate's Introduction Leter.

Please note:

• The ID must be valid.
• In case of any changes in Customer's information, which is different from the registered information with UOBV, please contact us for further guidance prior visiting branch.

Max 3 working days since the date customers made full prepayment, UOBV will de-register collateral at NRAST and return the result (web-printed version) along with Certificate of Vehicle Registration to Customers.

In the event Customes would like to excerpt from the original version, please follow guidance specified on Minutes of Liquidation and Handover of Mortgage Documents.