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you are in UOB Vietnam
General
UOB DiscoverGeneralFor Individual
Privilege BankingPersonal BankingFor Business
WHOLESALE BANKINGAbout UOB
UOB Group
For Individual Customer
| Service | UOB TMRW App | IVR Self-Service Banking | UOB Branches |
| 1. Online banking account | |||
| Online banking account (Create new account/Reset password/Forgot password) |  |
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| Enable Mobile Token | |
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| Create Secure PIN/ Change Secure PIN | |
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| Change password | |
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| 2. Accounts | |||
| Check account balance and Information enquiries | |
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| Check account transaction history | |
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| View and download account estatements | |
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| Funds transfers related enquiries including add/edit/delete payee, set spending limit, set recurring transfers | |
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| Activation of Debit card | |
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| Create and Change Debit card PIN | |
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| Report Damage Card/Report Lost card/Temporarily block/ Unlock Debit Card | |
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| Set Debit Card ATM withdrawal limit | |
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| Set Debit Card spending limit | |
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| Direct Debit (Status/Cancellation) |
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| 3. Credit Card | |||
| Check Credit Card balance and available credit limit enquiries | |
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| Check Credit Card detailed transaction history | |
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| View and download Credit Card statements | |
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| Credit Card activation | |
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| Report Damage Card/Report Lost card/Temporarily block/ Unlock Credit Card | |
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| Change Credit Card PIN | |
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| Rewards Redemption | |
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| Credit Card payments | |
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| Check available rewards points/cash back/miles | |
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| Check the latest offers and promotions | |
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| Convert to instalment for retail transactions and check conversion status | |
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| Check Credit Card and Cash Plus application status | |
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| Set Credit Card ATM withdrawal limit | |
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| Set Credit Card spending limit | |
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| 4. Others | |||
| Personal Information Update (ID Card, email address, mobile/ home/office numbers) | |
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| Update mailing address | |
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| Dispute transactions | |
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| Products - services need support | Contact |
| Personal Banking Account Opening | Application Form |
| Credit Card Opening | Application Form |
| Workplace Banking service | Application Form |
| Insurance | Application Form |
| Personal Banking Loan Products | Home Loan | Auto Loan |
| Enquiry & Feedback | Enquiry & Feedback Form |
UOB's Self-Service Banking allows you to check your accounts and perform transactions without the wait. We are operating 24/7 for account-related emergency services such as reporting of lost or stolen card and fraud cases, etc. Should you need assistance for other matters, our Customer Service Representative will be available from 6:30 AM to 10:30 PM daily.
For your convenience, please have your account details ready, use your Registered Citizen ID and Registered Phone Number to call us.
| Help and Support | Contact |
| View full Interactive Voice Response (IVR) Process | View details here |
| UOB Customer Service | 1800 599 921 |
| UOB Customer Service if calling from Overseas | +84 28 3898 9999 |
| For Citi Account/ Credit Card/ Unsecured Lending Customer Services | View details here |
For Companies
| Help and Support | Contact |
| Account Opening for Corporates | Application Form |
| Loans for Corporates | Application Form |
| General Hotline for Corporates (8:30am - 5:30pm, Mondays to Fridays, excluding public holidays) |
1800 558 880 (Local) | +84 28 3933 1999 (Overseas) |
| Trade Services* Hotline (8:30am – 5:30pm, Mondays to Fridays, excluding public holidays) *Trade services, domestic and overseas remittance transactions enquiries for non-individual customers |
+84 28 3933 1900 (Local & Overseas) |
| Enquiry & Feedback | Enquiry & Feedback Form |
Network
Opening hours: 8:30am – 4:00pm (Mondays to Fridays, excluding public holidays).
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Central Plaza (Le Duan) Branch Basement, Ground & Mezzanine Floor, Central Plaza Building |
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Sunwah Branch Ground Floor, 4th floor, 16th floor, 20th floor, Sun Wah |
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mPlaza Branch 1st Floor, mPlaza Building, |
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Horison Branch Ground Floor and 11th floor, Horison Tower |
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Hanoi Branch Lot 01-08, Lot M-02A and Lot M-02B, Pan Pacific Hanoi Office Building |
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UOB Vietnam Swift Code
UOVBVNVXXXX
As a reminder, we will never direct you to a website asking for your personal banking details, including OTP or PIN.
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Social Media
Follow our official social media channels to receive latest updates and promotions
Click here to visit UOB Vietnam Facebook Fanpage
Click here to visit UOB Vietnam Zalo Official Account