Strengthen your finances - Unlock your Titan
Receive a Lotusmiles Titanium card (Issued by Vietnam Airlines valued at VND 34,5 million to customers participating in Prudential Life Insurance with an initial premium from VND 100 million.
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General
UOB ExploreGeneralFor Individual
Privilege BankingFor Business
WHOLESALE BANKINGAbout UOB
UOB GroupUOB Vietnam
Self-service Instruction
| Service | UOB TMRW App | IVR Self-Service Banking | UOB Branches |
| 1. Online payment account | |||
| Online banking account (Create new account/Reset password/Forgot password) |
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| Enable Mobile Token |  |
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| Create Secure PIN/ Change Secure PIN |
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| Change password |
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| 2. Accounts | |||
| Check account balance and Information enquiries | |
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| Check account transaction history |
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| View and download account estatements |
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| Funds transfers related enquiries including add/manage payee, set spedning limit, set recurring transfers, check payment schedules |
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| Activation of Debit card |
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| Reset Debit card ATM PIN |
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| Renew Debit Card/ Reissue Debit Card/Report Lost or Stolen/Temporary block or unblock Debit Card |
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| Update Debit Card ATM withdrawal limit | |
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| Direct Debit (Status/Cancellation) |
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| 3. Credit Card | |||
| Check Credit Card balance and available credit limit enquiries | |
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| Check Credit Card detailed transaction history |
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| View and download Credit Card statements |
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| Credit Card activation |
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| Credit card lock or unlock/ Report Lost/Stolen |
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| Reset credit card PIN |
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| Rewards Redemption |
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| Credit Card payments | |
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| Check available rewards points/cash back/miles | |
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| Check the latest offers and promotions | |
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| View and check the detailed information of Active Installments | |
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| Check Credit Card and Cash Plus application status | |
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| Set Credit Card spending limit |
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| 4. Others | |||
| Personal Information Update (ID Chip card, email address, mobile/ home/office phone numbers) |
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| Update mailing address | |
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| Dispute report (Transaction/ATM) | |
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Help & Support
UOB's Self-Service Banking allows you to check your accounts and perform transactions without the wait. We are operating 24/7 for account-related emergency services such as reporting of lost or stolen card and fraud cases, etc. Should you need assistance for other matters, our Customer Service Representative will be available from 6:30 AM to 10:30 PM daily.
For your convenience, please have your account details ready, use your Registered Citizen ID and Registered Phone Number to call us.
| Help and Support | Contact |
| View full Interactive Voice Response (IVR) Process | View details here |
| UOB Customer Service | 1800 599 921 (Local) | +84 28 3898 9999 (Overseas) |
| UOB Privilege Banking Hotline | +84 28 3898 9200 |
| Personal Banking Account Opening | Application Form |
| Credit Card Opening | Application Form |
| Workplace Banking service | Application Form |
| Insurance | Application Form |
| Personal Banking Loan Products | Home Loan | Auto Loan |
| Enquiry & Feedback | Enquiry & Feedback Form |
| UOB Customer Service outgoing call number* *Not available for incoming calls |
+84 28 3769 6679 +84 28 3769 6680 +84 28 3769 6684 +84 28 3769 6687 +84 28 3769 6689 +84 28 3769 6690 |
Branch Network
Opening hours: 8:30am – 4:00pm (Mondays to Fridays, excluding public holidays).
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Central Plaza (Le Duan) Branch Basement, Ground & Mezzanine Floor, Central Plaza Building |
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Sunwah Branch Ground Floor, 4th floor, 16th floor, 20th floor, Sun Wah |
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mPlaza Branch 1st Floor, mPlaza Building, |
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Horison Branch Ground Floor and 11th floor, Horison Tower |
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Hanoi Branch Lot 01-08, Lot M-02A and Lot M-02B, Pan Pacific Hanoi Office Building |
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UOB Vietnam Swift Code
UOVBVNVXXXX
As a reminder, we will never direct you to a website asking for your personal banking details, including OTP or PIN.
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Social Media
Follow our official social media channels to receive latest updates and promotions
Click here to visit UOB Vietnam Facebook Fanpage
Click here to visit UOB Vietnam Zalo Official Account