UOB Vietnam forms strategic partnership with Vietnam Airlines to level up customers’ travel experience

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United Overseas Bank (Vietnam) Limited (UOB Vietnam) today announces its strategic partnership with Vietnam Airlines, the nation's leading airline and a member of the SkyTeam Alliance. This collaboration aims to provide UOB Vietnam’s Card holders and Lotusmiles members of Vietnam Airlines with great travel benefits and access to exclusive offers and privileges.

As the Bank with the largest ASEAN consumer banking footprint and the top cards issuer in the region, UOB aims to do right by customers, whenever and wherever they are, by offering benefits and rewards. The Bank is continuously enhancing its partnership ecosystem with established local and global brands to offer its customers the very best deals that align with their preferences . 

In Vietnam, UOB has a strong focus on establishing partnerships with industry leaders across key sectors: travel, dining and retail, including Lazada, Shopee, Starbucks, CGV, Be GrabFood, and top-notch restaurants to provide our customers with the best deals and offers. When it comes to the travel industry, Vietnam Airlines is one of our most strategic partners.


Mr. Paul Kim, Head of Personal Financial Services (PFS), UOB Vietnam and Mr. Nguyen Sy Thanh, Lotusmiles Director, Vietnam Airlines.

Mr Paul Kim, Head of Personal Financial Services (PFS), UOB Vietnam, shared, " At UOB Vietnam, our purpose is to be the bank of choice for our customers, by putting them at the heart of everything we do. Our partnership with Vietnam Airlines marks another milestone for us as we expand our partnership ecosystem to serve our customers better. This collaboration aligns with our vision to provide comprehensive solutions and exceptional experiences to our customers, making us the bank of choice in Vietnam. Together, we will continue to enhance the travel experience and create greater value for our customers."

“We are excited to partner with UOB Vietnam to bring enhanced travel experiences to our valued customers. We hope this cooperation will bring more benefits to customers of both sides when traveling with Vietnam Airlines and spending with UOB card. In the future, Vietnam Airlines and UOB will work together to introduce more attractive cooperation products and bring more privileges and rewards to customers.”, said Mr Nguyen Sy Thanh, Lotusmiles Director, Vietnam Airlines.


Capture the recovering flow of in-country and cross- border travel

According to the forecast of the International Air Transport Association (IATA), by the end of 2022, Vietnam's domestic aviation market has fully recovered, with high growth compared to the period of 2019. The international market is growing, gradually recovered and is forecast to reach 2019 levels by the end of 2023.

It is forecasted that the total air transport market of Vietnam in 2023 will reach approximately 80 million passengers, an increase of 45.4% respectively compared to 2022 and an increase of approximately 1% compared to the same period before the Covid-19 epidemic.

Also in the first two months of 2023, the passenger transport of Vietnamese airlines reached 9.8 million passengers. Thus, an increase of 91.9% over the same period in 2022, of which domestic tourists are 7.4 million, an increase of 48.0% over the same period in 2022; International visitors were 2.4 million, up 2,333.4% over the same period in 2022.

Summer is coming, it is forecasted that the demand for international travel will continue to increase in this peak season since the travel aboard has just been recovered few months after the pandemic.

Through this partnership with Vietnam Airlines, UOB Vietnam aims to capture the rising demand of both in country and cross-border travel especially in the upcoming summer season.


Offering customers attractive deals for peak travel season

UOB's card holders and Lotusmiles members of Vietnam Airlines can look forward to having access to a range of exclusive benefits and privileges under this partnership.

From now to 31 July 2023, Lotusmiles members have the chance to enjoy free joining and annual fees in the first year together with attractive benefits when applying for credit cards issued by UOB from Vietnam Airlines and UOB Vietnam cooperation. Lotusmiles members in the Million Miler, Platinum, Gold, or Titanium tiers will receive up to 15,000 Lotusmiles bonus miles, equivalent to a round-trip flight from Hanoi to Danang or Ho Chi Minh to Danang when they meet the minimum spending requirement. Especially, application and document requirements for member tiers from Titanium is simplified for customer’s convenience..

For customers with credit card issued by UOB, under this partnership with Vietnam Airlines, they can convert the award miles from UOB Vietnam to Lotusmiles miles easily, Miles can be used to redeem flights of Vietnam Airlines and Skyteam members or services and rewards in the diverse ecosystem of the Golden Lotus program.

As a token of appreciation, they can receive up to 15,000 additional miles every year and enjoy 8 complimentary Airport Lounge visits per year both domestic and international through the Priority Pass membership card.

Exclusive benefits and offers available through the UOB Vietnam and Vietnam Airlines partnership

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